Covid 19

Our aim is to provide our guests with a homely cottage whilst minimising the risks of exposing both our guest and our-selves (when cleaning) to Covid-19.

In order to achieve this, we are:

  • Leaving the cottage empty for 7 days between guests leaving and new guests arriving. This enables us to enter the cottage 72 hours after guests have left to clean and there to be a 72-hour gap between the completion of cleaning and new guests arriving.
  • Implementing an enhanced cleaning routine.

Given the greater cleaning requirements we have had to make some changes:

  • Crockery and Cutlery – we have reduced the numbers of cutlery, crockery and kitchen utensils available in the cottage. This enables us to wash everything either in the dishwasher or with Milton solution so that you will know that these items are clean and safe to use.
  • Cleaning – in addition to our normal high standard of cleaning, high touch items such as door handles will be sprayed with an anti-viral cleaner. We will leave a cleaning spray in the cottage for your use should you want to clean any surfaces yourself on arrival or during your stay.  This product can be used safely on all surfaces in the cottage, including kitchen items, and is more effective than anything you can buy in the supermarket.  It is bleach and fragrance free.  Please do not bring any bleach sprays with you as it may damage the cottage furnishings.
  • Soft Furnishings – cushions and throws have been removed to help reduce cleaning.
  • Bedding – all bedding, including duvet protector and mattress protector are changed and laundered between guests. As we have 2 sets of everything, the set on your bed will have been laundered 2 weeks prior and the only people who will touch it; will be the cleaners who will be wearing gloves whilst making the bed.  We have removed the pillows from the cottage as we deem these high-risk items and ask that you bring your own pillows.  We will leave pillow slips for you if you wish to use them.
  • Information Books – we have removed all our information leaflets. These are in plastic wallets and impossible to disinfect completely.  Our website gives links to local attractions and places to eat where you can find up to date information on opening times. Please feel free to ask either of us if you want any local information.

Social Distancing

  • Check-in – unless you inform us otherwise, we will pop out to say hello, observing suitable social distancing, when you arrive.  We will not enter the cottage.
  • Whilst you are here – if you have any queries or issues whilst you are here, please email, text or phone us.
  • Check-out – please leave the key and gate fob in the cottage. If you phone us when you are ready to leave, we will let you out of the entrance gate.

We are happy to share our risk assessment on request.